Terms and Conition

Welcome to Santhas Silks ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, https://santhassilks.com (the "Website"), and the purchase of products from Santhas Silks. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content without express written permission from us.

2. Products and Services

All products listed on the Website, including but not limited to silk sarees and related accessories, are subject to availability. We strive to display accurate product descriptions, images, and prices but do not guarantee that such information is error-free. We reserve the right to modify or discontinue any product without prior notice.

• • Product Variations: Due to the handmade nature of our silk sarees, slight variations in color, design, or texture may occur.
• • Pricing: All prices are listed in Indian Rupees (INR) unless otherwise stated and are subject to change without notice. Prices exclude applicable taxes and shipping costs, which will be added at checkout.

3. Orders and Payments

By placing an order, you agree to provide accurate and complete information. We accept payments through secure payment gateways as indicated on the Website. Payment must be completed in full before an order is processed.

• • Order Confirmation: Upon successful payment, you will receive an order confirmation via email. This does not guarantee product availability, as orders are subject to stock verification.
• • Cancellation: Orders may be cancelled before shipment by contacting our customer service team. Once an order is shipped, it is subject to our return policy.

4. Shipping and Delivery

We aim to deliver products within the estimated timeframes provided at checkout. However, delays may occur due to unforeseen circumstances, including but not limited to logistics issues or force majeure events.

• • Shipping Costs: Shipping costs are calculated based on the delivery location and will be displayed at checkout.
• • International Shipping: For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country.

5. Returns and Refunds

We want you to be satisfied with your purchase. If you are not, you may return eligible products within 7 days of delivery, subject to the following conditions:

• • Products must be unused, unworn, and in their original condition with all tags and packaging intact.
• • Return shipping costs are the responsibility of the customer unless the product is defective or incorrectly shipped.
• • Refunds will be processed within 7-10 business days of receiving the returned product, excluding original shipping costs.

To initiate a return, please contact our customer service team at [email protected].

6. Intellectual Property

All content on the Website, including but not limited to text, images, logos, and designs, is the property of Santhas Silks or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent.

7. User Conduct

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of or restrict the use of the Website by any third party. Prohibited activities include but are not limited to:

• • Transmitting harmful code or viruses.
• • Attempting to gain unauthorized access to our systems.
• • Engaging in any activity that disrupts the Website’s functionality.

8. Limitation of Liability

To the fullest extent permitted by law, Santhas Silks shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or purchase of products, including but not limited to damages for loss of profits, data, or other intangible losses.

9. Indemnification

You agree to indemnify and hold harmless Santhas Silks, its affiliates, officers, directors, and employees from any claims, damages, or expenses arising out of your breach of these Terms or misuse of the Website.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Madurai, Tamil Nadu, India.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. The updated Terms will be effective as of the date posted on the Website. Your continued use of the Website constitutes acceptance of the revised Terms.

12. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Santhas Silks

Email: [email protected]

Address: The Hindu Office Complex,
147/2A, 80 Feet Rd, Mellur, KK Nagar,
Madurai, Tamil Nadu 625020.